DOMESTIC & OFFICE SERVICES
My service includes just a few of the following that I deal with often, software updating, virus / adware / malware scans, defragmenting, scandisk, toolbar removals, data backup and retrievals, and general cleaning of the pc. I also “offer” a same day service typical time duration 4-hour period. If you live in Croydon, Surrey I can provide you a quick response should you have any unforeseen emergencies!
I can be on-site a.s.a.p. and work until very late in the mornings so much so no-one else offers this service, working late, I can literally accommodate you in a friendly atmosphere.
Saying that you can drop off your computer or laptop or iMac or MacBook at my workshop. I will put it through its paces and after discussing the fault with you and advise you of costs, I will service and make repairs with your consent.
If you suspect that you have a virus or are experiencing technical difficulties, bring it in to me before it’s too late. If you have water damage, the minute you have that accident, turn the laptop upside down with a tea towel between the screen and keyboard and close it, Then bring to me to check it fully and if required try to obtain the data off it before it fails.
INTERNATIONAL OVERSEAS TRIPS
If you wish I can do overnight trips, billed to the client for accommodation, expenses if required, and can travel overseas at short notice as long as I have full itinerary bookings of hotels etc and flights in advance of everything.
Speed can be crucial to prevent loss of crucial files stored on your computer, I can defragment your drive safely and securely and, in most cases, it can speed up your pc.
IPAD, TABLETS, IPHONES
I currently do not work on iPhone’s or Tablets, or iPads, however I am happy to give you a number if you message me for you to call and get the job done through my colleague in his business at affordable rates.
PC Health Check / Service
Your computer / laptop / imac / ipad needs regular maintenance just like a car does, to keep it at its optimum level of performance otherwise it can build up redundant files, unessential programs, shortcuts, dead links and get clogged with dust etc inside your machine, over time this degrades your equipment and reduces efficiency and will then need replacing costing more to you, bring it in to me and i can solve those issues.
If you are looking to brush up your IT skills or need further education on computers, no problem here at croydon computer medic I can teach you what you need to know from a wide spectrum of categories, i.e: internet, spreadsheets, word, printing, typing skills, search engine searches, copy/pasting, I can show you how to do this. whether your young or old or have children that you want to introduce to IT, from an early age. Drop me an email now or phone me to discuss your needs, my rates start from £20p/hour which is the standard rate or more in some businesses, I also offer block bookings and discounts to parents of children in schools or on low incomes. I have spare pc’s for them to use, or if you prefer you can bring your own pc or laptop and connect it here.
Viruses, Spyware & Malware Removal
I can determine whether you are under threat, with 16+ years experience in the software industry I can easily pick out what shouldn’t be there, and if necessary offer you a quick and effective Virus, Spyware, or Malware cleaning service and advise you on the current anti-virus and anti-spyware protection tools particular to your requirements.
Croydon Computer Medic
Recommend that you service your computer twice a year or more depending on the environment you are in i.e. whether your in a dusty environment or clean area of work or home or office. The service can be carried out in your office or in your home at time to suit you where I will backup any of your important files onto CD/DVD/Hard-drive and advise you on any other essential upgrades.
General Data Recovery
Is expensive business and in most cases I can extract data from damaged computers, for which I will give you a professionally priced quote, there is no guarantee that all data is recoverable. In most cases it’s not possible to carry out a full repair of your drive but I can advise you on protecting your data in the future. I can always recover emails, address books, Word documents, Excel documents, pictures, videos, music, and other useful information. Most data recovery companies can charge £100, but if you come and visit me I can do it at a fraction of the cost saving you both time and money in the long run.
Broadband & Wireless Setup
With the industry market changing all the time rapidly it is very difficult to assess which Broadband provider package will suit you best, with my fingers ready on the button I can help you choose the right Internet package and help you setup your equipment and wireless network to work with your laptop, pc, imac or tablet, and mobile phones, if you are having problems with Wifi I can set it up for you. So if you are confused as to what to do, don’t panic i am only a phone call away or email away, give me a call and I can arrange everything as smooth as possible.
Bespoke Service Guaranteed
Ok so you have got used to your pc for a long time, you have it set up the way you like it, like desktop picture saved, files placed on your desktop and shortcuts and media files there also, no problem my unique service can take care of this, perhaps you have videos or music placed in different directories no problem, my service will replicate this. I simply take a note of all programs /software installed, also all your bookmarks in internet explorer and google chrome, and firefox can be retrieved, I photograph and take pictures of your desktop and programs list to make sure I can cover everything in the new transfer onto the computer or laptop system. All updates and software are configured just as if there wasn’t anything wrong with your pc in the first place, I will then finish up by transferring your data back ready for you to collect, before I do I give it back to you I give it a half day rigorous check to make sure everything works.
Bespoke Service Guaranteed
This service can cost around £150 as it can take up to 2 days fully to carry out. In my experience it is always safer to have an engineer on-site to setup and configure your equipment, a-lot of my support call-outs are related to badly installed equipment or children downloading games and content without parents knowing and can result in security breaches or implications in your pc or laptop. I will also give you advice on how to best look after and clean your equipment to give it a good and longer life expendancy.